Heading into the weekend last Friday, FedEx Freight sent a service termination notice to nearly 1,400 LTL customers, to take place on the following Monday. FedEx’s haste decision-making left shippers with no time to make alternative shipping plans. FedEx states the reasoning for this notice relates to congested shipping areas with tight capacity and excessive volumes—citing maintenance of service levels as their main concern.
Shippers were left going into the weekend last Friday with a headache looming – with no one to pick up their shipments and little time to make alternative arrangements, their supply chains continue to be affected. FedEx could have implemented increased price hikes or given a week’s notice before cutting services to these 1,400 customers.
ATTS Logistics takes pride in our excellent customer service and transparent communication. ATTS will handle all the details of your LTL or truckload shipments. Contact us for any of your shipping needs.
For more information on FedEx's termination of service to 1,400 customers, check out FreightWaves article here.
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