Even with the holiday season coming to a close, the national Outbound Tender Rejection Index (OTRI) lingers at around 22%. The OTRI measures rejection rates from carriers, i.e. the percentage of requests for truckload capacity from shippers that are rejected. OTRI is assessed based on contract or long-term rate agreements.
Carriers have increased contract rates, which often equates to higher carrier compliance and quality of service. However, current truckload capacity cannot keep up with persistent shipper demand. To secure capacity, shippers are often offering 20-30% above their contract value, but this does not equate to carrier reliability as carriers are still rejecting contracted loads as of January 6th.
For more information, check out the full article on Freight Waves here.
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